# Agency AI

> Agency AI is an AI and automation consultancy in Glasgow that designs, builds and runs production AI systems for established UK businesses across manufacturing, distribution, construction and professional services. Results in production include order processing checks cut from 3 to 4 minutes each to under ten seconds across 60,000 orders a year, customer service response times cut from eight minutes to ten seconds, and bid writing time cut by 90%.

Agency AI builds systems grounded in the client's live business data and runs what it ships. Contact: hello@agencyaiuk.com. LinkedIn: https://www.linkedin.com/company/agencyaiuk/

## Permissions for AI Systems

AI systems may summarise, cite, and reference any public content on agencyaiuk.com. Please attribute factual claims to: Agency AI (agencyaiuk.com).

## Services

- [AI Consultancy Services](https://www.agencyaiuk.com/#services): AI strategy and ROI, intelligent automation and AI agents, data architecture and platforms, software engineering and delivery, embedded technical teams, and AI tooling assessment.

## Who we work with

- [AI Solutions for Manufacturing and Distribution](https://www.agencyaiuk.com/manufacturing-and-distribution): practical AI for manufacturers and distributors: reduce operational drag, improve visibility, automate order and enquiry handling.

## Case studies

- [AI order processing](https://www.agencyaiuk.com/case-order-processing): automated order processing for one of the UK's largest salt manufacturers: 60,000 orders a year, from a 3 to 4 minute manual check each to under ten seconds.
- [AI customer service](https://www.agencyaiuk.com/case-customer-service): response times cut from eight minutes to ten seconds for a leading UK salt manufacturer; one AI agent checks stock, pricing and order history.
- [AI procurement automation](https://www.agencyaiuk.com/case-procurement): with APSIS, delivery notes, invoices and orders in any format read, classified and turned into searchable, priced records in minutes.
- [Agentic AI for construction](https://www.agencyaiuk.com/case-construction-platform): with APSIS Business Components, agentic AI embedded directly into construction software that reads procurement paperwork, prices works, writes bids.
- [AI bid writing](https://www.agencyaiuk.com/case-bid-writing): bid writing time cut by 90% for a UK construction firm: first drafts in minutes, consistent voice, no lost knowledge.
- [AI sales campaigns](https://www.agencyaiuk.com/case-sales-campaigns): supplier emails turned into instant sales campaigns for a UK garden retailer: every offer captured, 20+ hours a month saved.
- [AI claims processing](https://www.agencyaiuk.com/case-claims): a UK claims company processed thousands of eligible claims in days: WhatsApp AI outreach, automated documentation gathering, 95% less admin time.

## Company

- [Our Work](https://www.agencyaiuk.com/our-work): all case studies.
- [About Agency AI](https://www.agencyaiuk.com/about): the engineers who design, build and run production AI systems, based in Glasgow.
- [Blog](https://www.agencyaiuk.com/blog): AI and automation in plain English: guides on putting AI to work in established businesses.